Privacy Policy

Last Updated: 27/08/2026

At Franco Shops, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, https://francoshops.com/, or purchase products from us.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when you:

• Create an account

• Place an order

• Contact our customer support

• Subscribe to our emails or marketing communications

• Submit a form on our website

• Participate in promotions or other activities

This information may include:

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Order and transaction details

• Information you provide when contacting us

2. Payment Information

Payments may be processed through third-party payment providers.

We may receive limited transaction information necessary to confirm and manage your order. We do not intentionally store complete credit card numbers or payment credentials on our own systems when payment processing is handled by a third-party payment provider.

Payment information is handled according to the applicable payment provider's privacy policy and security practices.

3. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Date and time of visits

• Referring website or source

• General website usage information

This information helps us maintain, secure, and improve our website.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to:

• Keep our website functioning properly

• Remember preferences

• Understand how visitors use our website

• Improve website performance

• Measure advertising and marketing effectiveness

• Provide relevant advertisements where applicable

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

5. How We Use Your Information

We may use collected information to:

• Process and fulfill orders

• Process payments

• Deliver products

• Provide customer support

• Communicate with you about your orders

• Process returns, exchanges, and refunds

• Improve our products and website

• Prevent fraud and unauthorized activity

• Maintain website security

• Send marketing communications where permitted

• Comply with legal and regulatory requirements

6. Order and Transaction Information

When you place an order, we use the information you provide to process and fulfill your purchase.

This may include sharing necessary information with trusted service providers such as payment processors, shipping companies, fulfillment providers, and technology providers.

We only share information that is reasonably necessary for these services.

7. Third-Party Service Providers

We may use trusted third-party providers to operate our business and website.

These providers may include:

• Payment processing services

• Shipping and delivery companies

• Website hosting providers

• Analytics services

• Customer support platforms

• Email communication services

• Advertising and marketing platforms

Third-party providers may process information according to their own privacy policies and applicable laws.

8. Advertising and Analytics

We may use analytics and advertising technologies to understand website traffic, measure advertising performance, and improve our marketing.

Where applicable, these technologies may use cookies or similar identifiers.

You may have options to manage certain advertising or tracking preferences through your browser, device settings, or the relevant third-party service.

9. Marketing Communications

If you have subscribed to our marketing communications, we may send you information about products, promotions, offers, or other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

Transactional communications, such as order confirmations, shipping updates, and important account notices, may still be sent when necessary.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

12. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Opt out of marketing communications

To exercise an applicable privacy right, contact us using the details provided below.

We may need to verify your identity before completing certain requests.

13. Children's Privacy

Our website is not intended for children who are not legally permitted to use online shopping services in their jurisdiction.

We do not knowingly collect personal information from children without appropriate consent where required by law.

14. International Data Transfers

Depending on the services we use and where you are located, your personal information may be processed or stored in countries other than your country of residence.

Where required, we take appropriate steps to ensure that such transfers are handled in accordance with applicable privacy laws.

15. Links to Other Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

The updated policy will be published on this page with a revised "Last Updated" date.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Franco Shops
Email: info@francoshops.com
Phone: +1 (346) 296-6273
Business Address: 16106 WHITE STAR DR, HOUSTON, TX  77062 United States.
Website: https://francoshops.com/