Shipping policy

Shipping Policy

At Franco Shops, we are committed to providing a simple, transparent, and reliable shipping experience. This Shipping Policy explains our order processing times, delivery estimates, shipping charges, tracking information, and other important details.

Order Cut-Off Time

Our daily order cut-off time is:

2:00 PM Central Time, Monday–Friday

Orders placed before 2:00 PM Central Time on a business day will begin processing on the same business day.

Orders placed after 2:00 PM Central Time, on weekends, or on U.S. holidays will begin processing on the next business day.

Processing Time

Orders are generally processed within:

1–3 business days

Processing begins according to the order cut-off schedule described above.

During periods of high order volume, holidays, or unforeseen circumstances, processing may occasionally take longer.

U.S. Shipping

We currently ship orders within the United States.

The estimated U.S. delivery time is:

5–10 business days after the order has been processed.

Delivery times are estimates and are not guaranteed delivery dates. Actual delivery times may vary due to circumstances outside our reasonable control, including:

  • Shipping carrier delays

  • Severe weather

  • U.S. holidays

  • Incorrect or incomplete shipping information

  • Transportation or operational disruptions

  • Other unforeseen circumstances

Shipping Charges

We offer free standard shipping on all U.S. orders.

No additional standard shipping charges will be added to eligible orders at checkout.

Order Tracking

When tracking is available, tracking information will be provided after your order has been shipped.

Please note that tracking information may take some time to update after the shipping carrier receives your package.

Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If an order is returned to us because of an incorrect or incomplete address, please contact us at info@francoshops.com.

If the order needs to be shipped again, additional shipping charges may apply.

Delivery Delays

Franco Shops makes reasonable efforts to deliver orders within the estimated delivery timeframe. However, we cannot guarantee delivery dates or be held responsible for delays caused by circumstances beyond our reasonable control, including carrier delays, severe weather, holidays, transportation disruptions, or other unforeseen events.

If your order is significantly delayed, please contact us so we can assist you in checking the status of your shipment.

Contact Us

For questions about shipping, delivery, or your order, please contact us:

Franco Shops
Phone / WhatsApp: +1 (346) 296-6273
Email: info@francoshops.com
Website: https://francoshops.com/